Orateeth Handy Water Flosser

Fit in palm, Refresh anywhere.

1 total reviews

$69.99

Sale Sold out

Color White Purple Pink Black

Up to 1700 Pulses per Minute Frequency
0.6mm Fine Water Column
200ml Detachable Water Tank
4 Flossing Modes
3 High-performance Nozzles
Up to 60 Days Battery Life
Food Grade Antibacterial Material
IPX7 Waterproof

Returns & Refunds

Returns

orateeth offers a 15-day return policy. To issue the return, due to hygiene reasons, the product and its package shall remain its original form with tags on, plastic sealing film needs to be intact, receipt also needed. (The buyer is responsible for their own return shipping costs include all customs, duties, and taxes if the return is not due to a defective product or a merchant operation error.)

If any items (a) are returned after the specified return period; (b) have been physically damaged, modified, or damaged by liquids; or not covered by warranty are missing any parts, you will not receive any refund, replacement, or repair. Customers are also solely responsible to any duties, import taxes and brokerage fees imputable to repaired merchandise (the taxation, if any, will be on replacement parts and labor and transportation).

Please contact to support@orateeth.com for detailed return address before you issue return. Once your return request is accepted, further details will be sent to you. Logistics expenditure shall be covered by the buyer if the product is free from defect.

Damages and issues

orateeth provides a 2-year standard warranty, products registered on orateeth.com are eligible for an additional 1-year extended warranty*. Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exchanges Conditions

This Warranty does not cover damage caused by:

·misuse or abusive use of the orateeth product, including physical abuse; damages by liquids;

·incorrect operation or not following the operation instructions (as stated in the User Manual or manufacturer’s instructions provided with the orateeth product);

·improper installation;

·incorrect or improper maintenance or failure to maintain the orateeth product;

·failure to clean or improper cleaning of the product;

·incorrect voltage or non-authorized electrical connections;

·adverse external conditions such as power surges and dips, thunderstorm activity, acts of terrorism, damage caused by vermin, or any other act or circumstance beyond orateeth control;

·exposure to excessive heat, moisture or dampness;

·exposure to abnormally corrosive conditions;

·use of non-authorized / non-standard, defective or incompatible parts; some wall quick chargers could be harmful to the orateeth devices. Please charge your orateeth product via authorized/standard charger to respect voltage security.

·password setting / resetting and computer virus;

·repair, modification or other work carried out on the orateeth product other than by orateeth Support Team;

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@orateeth.com.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

These Rules are drafted in accordance with the laws of the Republic of Lithuania.

The relationships arising under these Rules shall be governed by the laws of the Republic of Lithuania.

All disputes arising from the implementation of these Rules shall be resolved through negotiations. In case of failure to reach an agreement, disputes shall be resolved in accordance with the procedure established by the laws of the Republic of Lithuania.

Shipping Policy

Order Delivery Timeline:

Processing Time: 5-7 business days.

Standard Delivery Time: 8-12 business days.

Shipment of Products:

The products dispatched from Orateeth's online store are currently shipped from Lithuania.

Shipping Fee:

We offer free shipping on orders over $30.

Shipping Destinations:

Currently, we ship to an extensive list of countries within US and European Union including Poland, Belgium, Czech Republic, Netherlands, Slovakia, Hungary, Germany, Austria, Denmark, Luxembourg, Slovenia, Finland, Sweden, Ireland, Great Britain, Spain, Italy, Portugal, France, Bulgaria, Greece, Croatia, Romania, Lithuanian, Iceland, Swirtzerland.

Customs/ Import Charges:

We've got it covered. The price displayed at your checkout is final as Orateeth online store handles all customs, duties and taxes. There will be no additional surcharges after placing your order.

These Rules are drafted in accordance with the laws of the Republic of Lithuania.

The relationships arising under these Rules shall be governed by the laws of the Republic of Lithuania.

All disputes arising from the implementation of these Rules shall be resolved through negotiations. In case of failure to reach an agreement, disputes shall be resolved in accordance with the procedure established by the laws of the Republic of Lithuania.

Warranty Policy

Standard Warranty

Orateeth offers a standard warranty valid for two (2) years from the date of purchase or the warranty period required by applicable laws, whichever is longer.If your Orateeth product is found to be defective during this period, Orateeth will repair or replace it free of charge in accordance with the terms outlined in this policy.

Warranty Coverage

Orateeth’s warranty covers defects in materials or workmanship under normal consumer use. It does not cover the following:

Cosmetic damage (e.g., scratches)
Damage caused by: · Normal wear and tear · Accidents, misuse, or exposure to dirt or water · Unauthorized tampering or repairs · Improper use or failure to follow care instructions · Charging errors or using non-Orateeth chargers · Commercial use or modifications to the product

Terms & Conditions

Repair or Replacement: If a defect is confirmed during the warranty period, Orateeth will repair or replace the product at no cost. Replacement products may differ in color or model but will be of equivalent value.
Proof of Purchase: To claim the warranty, you must provide both the original proof of purchase (e.g., sales receipt) and the extended warranty confirmation email. Customers are encouraged to print and securely store these documents.
Geographic and Purchase Provider Limitations: This extended warranty only applies to products which are distributed by UAB Mbrush (shown on the product packaging) and purchased in Europe and the UK.

Exclusions from Warranty

This limited warranty does not cover:

· Damage caused by accidents, abuse, misuse, or neglect

· Unauthorized repairs or servicing by anyone other than Orateeth or an authorized service provider

· Modifications made without Orateeth’s written consent

· Damage caused by non-Orateeth accessories or by failure to use Orateeth-approved accessories

Environmental Considerations

Orateeth is committed to environmental sustainability. Products may contain recyclable electronic components or batteries. Customers are encouraged not to dispose of these products in household waste but to take them to designated electronic waste collection points in their country for proper recycling.

How to Make a Warranty Claim

To initiate a warranty claim, please contact Orateeth Customer Service at support@Orateeth.com. Ensure you provide:

· Proof of purchase (original sales receipt)

· Extended warranty confirmation email

· A detailed description of the defect

*Orateeth reserves the right to interpret, amend, or clarify the terms of this warranty policy in compliance with applicable laws in the European Union and the United Kingdom. This policy does not affect your statutory rights under applicable consumer protection laws.

*Orateeth reserves the right to determine the eligibility of the product for the 1-year extended warranty, based on factors including, but not limited to, the purchase channel, purchase time, purchase model, and other relevant criteria.

Disclaimer: *This warranty policy applies only to Orateeth's main devices (toothbrushes and water flossers), does not cover brush heads, nozzles, or any other accessories.

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Product Feature

FAQ

I am using the irrigator for the first time and my gums are bleeding. Is this normal? What should I do?

Yes, this can be normal for first-time users. Your gums may need time to adjust to the new cleaning method. It is recommended to start by using the Soft (Gentle) mode for the first 1-2 weeks. This minor bleeding or itching should subside within this period. If bleeding persists for more than two weeks, stop using the product and consult your dentist.

How do I properly clean and maintain my irrigator to ensure hygiene and longevity?

•Nozzle: Remove the nozzle by pressing the release button. Clean it with water and a cloth after each use. Replace the nozzle every 3 months, or immediately if the tip is deformed.
• Water Tank: Regularly pull out the water tank to clean it. Wipe the water inlet to prevent leaks.
• Body: Clean the main body with a soft cloth dipped in liquid soap. Do not use abrasive cleaners, solvents, or alcohol. You can rinse it with water (below 50°C / 122°F), but ensure it is completely dried afterward.
• After Use: Always drain any remaining water from the tank and the unit's internal tubing by turning the device on after emptying the tank, letting it run until no more water comes out.

Why is the water pressure low or why won't my device turn on?

• Low Water Pressure: This is most commonly caused by a damaged or deformed nozzle. Check the nozzle tip and replace it if necessary.
• Device Won't Turn On / No Power:
◦ Low Battery: Connect the provided Type-C cable to charge the device. The red indicator light will flash while charging and turn solid green when fully charged (approximately 3 hours).
◦ Check Connection: Ensure the charging cable is firmly plugged into both the device's Type-C port and the power adapter.
◦ If these steps do not resolve the issue, there may be a circuit fault. Please contact customer support for assistance and do not attempt to disassemble the unit yourself.

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Orateeth Handy Water Flosser